Important Note:
- As a heritage design hotel, our rooms may vary in design and size. Please note that the pictures provided are representations of the room categories only.
- Additional beds are only available in our Estate Premier Rooms and Suites. Only one additional single bed is available in these rooms.
- A maximum of 2 children under the age of 8 will be accommodated in the same room at no additional charge or a maximum of 1 adult is accommodated per room (Estate Premier Room or Suite) at an additional charge. Please note that we can only put one additional bed in each room. (Estate Premier Room or Suite)
- Children aged 8 to 12 can be accommodated in the same room at an additional charge of INR 2000 + Taxes per child. Additional Occupancy – (12 years and above) – INR 3000 + Taxes.
- We have a minimum 02 night stay policy over Christmas and New Year.
Payment Policy
- A deposit of 30 % is required to make a booking. The balance 70% of the amount needs to be paid 15 days prior to arrival date. For peak season (15th December – 15th January, a full deposit is required at the time of booking).
Cancellation and refund Policy
- Full Refund: Cancellations made more than 15 days before the arrival date will receive a full refund.
- No Refund: Cancellations made within 0 to 15 days of arrival will not be refunded. However, rescheduling is allowed for individual bookings only, subject to availability, provided that the request is made at least 48 hours before the original arrival date.
- Group Cancellation Policy: For group bookings (4 or more rooms) - Cancellations made more than 30 days before the arrival date will receive a full refund. Cancellations made within 0 to 30 days of arrival will not be refunded. Rescheduling possible if informed more than 30 days prior to arrival.
- No-Show Policy: If the guest does not arrive on the check-in date, the full stay charges will be charged.
- During peak season (15th December – 15th January), a 100 % refund is valid only when cancelled 30 days prior to arrival.
- A tentative booking is logged in our system for 72 hours only post which it is released to general inquires if not guaranteed with a payment method or voucher.
- Refunds are processed within 7 to 14 working days from the date of cancellation via the original payment method of the guest. Any bank charges / CC Fee at the time of bookings that may have been incurred while processing the reservation shall be deducted from the refund.
Privacy Policy
Effective Date: 1st December 2024
Niravi Hospitality LLP (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL] (the “Site”). Please read this policy carefully. By using the Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our Site:
* Personal Information: Name, email address, phone number, payment details, and any other information you provide during reservations or inquiries.
* Non-Personal Information: Browser type, IP address, device information, and website usage patterns.
* Cookies and Tracking Technologies: We use cookies to improve your experience on our Site.
2. How We Use Your Information
We use the information we collect for:
* Processing reservations and payments.
* Sending confirmations, updates, and promotional offers.
* Improving our services and tailoring your experience.
* Complying with legal obligations.
3. Information Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your information with:
* Service providers assisting us in operations (e.g., payment processors, IT services).
* Legal or regulatory authorities when required by law.
4. Data Security
We implement robust measures to protect your information from unauthorised access, alteration, or destruction. However, no data transmission over the internet can be guaranteed as completely secure.
5. Your Rights
You have the right to:
* Access and update your personal information.
* Request deletion of your data, subject to legal obligations.
* Opt-out of marketing communications.
To exercise your rights, contact us at [contact@niravijaipur.com].
6. Cookies Policy
Our Site uses cookies to enhance your browsing experience. By using the Site, you consent to the use of cookies. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting on the Site. Please review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Niravi Hospitality LLP
Niravi Jaipur, Bungalow 2, Peelwa Garden, Moti Doongri Road, Jaipur-302004
Phone: 92661 06180
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